Commercial Lines Insurance Specialist - Aging

  • MB2 Dental Solutions
  • Carrollton, Texas, United States
  • Jun 03, 2022
Front Desk/Office manager Full time

Job Description


MB2 Dental Logo

We are a fast-paced, young and disruptive company working hard to make our doctor’s vision come to life. Unique individuals and ideas are always welcome here. Don’t settle for the norm. We are looking for the best of the best. Think you’re the right fit? We’d love to hear from you.

We are currently looking for someone driven and open to growth and development! If you are looking for an employer that supports you in reaching your maximum potential – you’ll feel right at home.


  • Research and correct any claim discrepancies for assigned partner offices
  • Directly address all insurance denials received (within 3 business days or less)
  • Communicate directly with partner offices to request any additional information needed for claim payment
  • File secondary claims as needed with supporting documentation
  • Insurance aging report roll up for all partner offices
  • Registration and maintenance of online portals for Insurance companies
  • Follow up and resolve all communication requests (responses within 48 hours or less)
  • Ensure personal achievement of productivity standards and performance metrics as directed by supervisor
  • Complete other projects as assigned



  • Understanding of dental insurance and claims processing
  • Dentrix, Eagle Soft, Easy Dental or Open Dental software experience preferred
  • Great oral and written communication skills
  • Strong attention to detail
  • Typing/Data entry skills
  • Understanding of billing and appeals process
  • Ability to prioritize workload to achieve set time lines/goals
  • Ability to work independently as well as with a team
  • MS Office Suite knowledge is a plus

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