The Credits and Refunds Specialist performs review of all credit balances within Revenue Cycle. Job duties include, but
are not limited to, analyzing all credit balances both patient and insurance and process patient and insurance refunds.
They will perform these duties while meeting the regulatory compliance requirements and Escheatment laws per state.
oCredits and Refunds Specialist will review accounts with a credit balance
o Generate overpayment documents to insurance carriers or patients
o Confirm credit balances and gather necessary documentation for processing refunds
o Performs other duties as assigned.
o Medical/Dental Office; Insurance, or Billing background preferred
o Must demonstrate basic computer knowledge and proficiency in Microsoft Excel.
o Dental Practice Management System knowledge preferred (Dentrix, Open Dental, Eaglesoft)
o Great oral and written communication skills
o Strong attention to detail
o Ability to prioritize workload to achieve set timelines/goals
o Ability to work independently and with a team
MB2 Dental Solutions provides knowledge, guidance, and personalized systems and services to 70+ independently owned and operated dental offices in Texas, New Mexico, Tennessee, Louisiana, Oklahoma, and Alaska. OUR VISION: Our vision is a community where dentists can focus on what they do best: providing excellent dental care to their patients. We believe that helping our clients with the business aspects of their practice allows them to focus their energy and time on meeting the needs of each patient. OUR MISSION: MB2 Dental Solutions understands that patient care and satisfaction is of utmost importance to our clients and that often the non-clinical tasks can be confusing, burdensome, and time consuming. Our mission is to provide our clients with the knowledge, guidance, and personalized systems that help address the non-clinical tasks and assist them in making strategic business decisions.