Front Office Assistant

  • MB2 Dental Solutions
  • Springville, Utah, United States
  • Jun 14, 2022
Lab technician Full time

Job Description


Trapnell Orthodontics

Trapnell Orthodontics has an opening for a Front Office Assistant in Springville, Utah. We provide a working environment like no other dental office you have ever seen! All of our staff members are provided training to make the transition to your new professional home. We offer all this and a compensation package that includes health insurance plans, a competitive bonus structure, PTO and 401k.


  • Greet and check in patients in a friendly manner
  • Maintain a full schedule of patients daily
  • Assist patients with understanding and accepting their clinical diagnosis
  • Calculate fees for dental treatment
  • Coordinate financial agreements for the patient's financial responsibility of dental treatment
  • Responding to patient billing or financial inquiries, directing to appropriate departments, as necessary.
  • Support the front desk staff members by fulfilling patient care responsibilities
  • Check and respond to voicemails and emails left for the office
  • Assist with other office duties as requested or needed
  • Calling and collecting insurance breakdown of benefits and entering into patient's charts
  • Scanning into patient's chart



  • Prior dental front office experience is preferred
  • Versed in Dentrix
  • Highly effective verbal and communication skills
  • Excellent customer service skills
  • Professionalism in all aspects of job
  • Strong interpersonal and relationship building skills
  • Ability to multi-task and work in a fast paced environment
  • Monday: 8am-10pm, Tuesday and Thursday: 8am-4pm, no weekends

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